Return & Refunds Policy


If for any reason customer is unsatisfied with their order, customer can return it as long as the item meets the following criteria:

1) Customer have to inform DecorX about product return within 03 Days from the delivery date.
2) If the customer fails to inform DecorX within 72 hours of the delivery time no return request will be accepted.
3) The product must include the original tags, user manuals, invoice and accessories (if any).
4) Please note that Delivery charge and return charge would not be included in the refund value of your order.   
5) Customer will receive the refund amount anytime between 7-10 working days. First check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at